At New Comfort we care for your comfort at every stage, that is why we offer the "Comfortable Delivery" which guarantees complete peace of mind and convenience. Our massage chairs are delivered free of charge, at a pre-agreed time, usually within 7 days of placing the order.
Our delivery is more than just delivering the product – it is a complete service that lets you enjoy ultimate comfort from the very first moment. Our experienced specialists take care of every detail: they bring the armchair inside, assemble it and give a short instruction on how to use it. You don’t have to worry about anything – from the moment of delivery you can fully concentrate on relaxation.
We adapt to your schedule and offer deliveries in the afternoon, evening and also on weekends. At New Comfort we believe that comfort is more than just a function of the armchair – it is the total experience, from order to delivery.
Why choose Comfortable Delivery?
Comfort without compromise: Insertion, assembly and instructions are included, so you can start enjoying the armchair right away.
Flexible times: Possibility of delivery in the afternoon, evening and weekend, entirely according to your preference.
Complete relaxation: Comfortable delivery means no worries and no extra costs – from the very first moment you enjoy the comfort that New Comfort offers.
Please note: "Comfort Delivery" for € 0.00 does not apply to exchanges and returns of massage chairs.
* Comfort Delivery is included with every seat above €2200. In all other cases you can order Comfort Delivery for €199.
Delivery by Courier
Another option for the delivery of your massage chair is via a professional courier company, with whom we work closely to ship massage chairs safely and quickly to all corners of the Netherlands and Belgium.
With this delivery method, the massage chair is placed securely on a pallet and delivered to your home by the courier within a maximum of 5 working days.
In this case, you are responsible for bringing in and assembling the massage chair yourself. Fortunately, this is easy: with the help of the instructions, two people can enjoy a wonderful massage within 30 minutes. In addition, we offer video instructions on our website that show you step by step how to unpack, assemble and prepare the massage chair for use. These videos can be very useful if you choose this delivery option.
Pick up yourself
The last delivery option is to pick up the massage chair yourself. This is only possible after prior appointment. After placing your online order, we will contact you to arrange a suitable pick-up time.
As with courier delivery, you must unpack and assemble the massage chair yourself.
Frequently asked questions about delivery at New Comfort
What is Comfort Delivery – and what exactly does it mean?
Comfort Delivery is our free premium delivery service when purchasing a massage chair from €2200. We deliver your chair by appointment, place it in the right place in your home, assemble it and give a short explanation. You don't have to do anything - except relax.
When will my massage chair be delivered?
In most cases we deliver within 7 working days of ordering, at a time that suits you – even in the evening or at the weekend .
How much does Comfort Delivery cost?
This service is free for orders over €2200. For chairs under this amount you can order Comfort Delivery for €199
Of course, these models are delivered free of charge as standard by courier – safely on a pallet, to your home within 5 working days.
Can I also have my chair delivered by a courier service?
Yes, that is possible. The chair will then be delivered on a pallet within 5 working days . In this case, you are responsible for unpacking and assembling it yourself. Fortunately, this is easy, and we offer clear video instructions to support you.
Can I also pick up my massage chair myself?
Yes, pick up is possible in consultation. After your order we will contact you to make an appointment for pick up .
Does Comfort Delivery also apply to returns or exchanges?
No, Comfort Delivery does not apply as standard to exchanges or returns of massage chairs. We do know that on request.
