30 Days Reflection Period

Your Comfort is Our Priority – 30 days to change your mind!

We understand that purchasing a massage chair is an important decision and a significant expense. However, we are so confident in the quality of our products that we are the only company on the market to offer a 30-day return policy on all models!

Our motto "Your comfort comes first" is not just a statement - it is a promise that we keep every day. It is important to us that you are completely convinced of the massage chair you choose. That is why we give you extra time to thoroughly test all the functions of the chair and enjoy the benefits. You have a full 30 days to make a final decision. If for any reason you decide that the massage chair does not meet your expectations, you can return it.

The return conditions are simple and the same as the statutory right of withdrawal. Simply fill out the return form and send it to us. After the massage chair has been picked up by our courier, and if the chair shows no damage, we will refund the full amount within 14 days.

If the massage chair was originally delivered to you:

  • By courier service: You will then need to secure the armchair, place it on a pallet and arrange a courier for the return shipment yourself. You can also use our courier service; for a fee of €120 we will organise the return shipment for you.
  • In the Comfortable Delivery formula: Our specialized delivery staff will then secure and collect the armchair. The costs for returning will be individually agreed with you in that case.

Please note! The right of withdrawal does not apply to:

  • Purchases made as part of business activities. The right of withdrawal only applies to private individuals who purchase the massage armchair for their own use and entrepreneurs with consumer rights, for whom the purchase of a massage armchair is not directly related to their business or professional activities.
  • Purchases made using other financing options, such as installment purchase or long-term rental.

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