FAQ and Questions for the Expert
Using the massage chair
Can everyone use a massage chair?
In the vast majority of cases YES. The exceptions are people who have recently undergone surgery or suffer from osteoporosis, and also pregnant women. In very rare cases, the use of massage chairs is prohibited by a doctor, who considers massage as a contraindication in the case of a specific disease or therapy.
How often can you use the massage chair?
You should not overdo it with the massage on the massage chair, especially since it is quite an intense massage. The optimal solution for one person is to use two massage sessions of 15-20 minutes per day. At the same time, it is recommended in the first period of use to gradually accustom the body to the massage through single sessions or a massage in a sitting / half-lying position (less pressure of the body on the massage arms).
What does a massage in a massage chair give?
A massage in a massage chair comes with a number of advantages, we have listed a number of them below:
- reduction of muscle tension,
- relieve pain,
- improving blood and lymph circulation in the body,
- positive effect on regeneration after physical and mental exertion,
- decrease voltage
- improving sleep quality.
What is important is that regular massage in a massage chair gives the best and long-lasting effect.
Can a massage chair replace a masseur?
Mostly, but not always. Modern massage chairs from Fujiiryoki, Bodyfriend, Massaggio, Keyton and iRest, thanks to advanced technological solutions and functionalities, perfectly imitate the work of the hands of a professional masseur and taking into account individual preferences. Often, massage chairs offer us experiences that the masseur cannot provide, for example, massage in the Zero Gravity position or buttocks massage, which, guided by a masseur, could go beyond the boundaries of intimacy. In addition, a one-time investment in a massage chair is an expense that pays off very well. Firstly, the massage chair will serve you well for many years, and secondly, it is always at hand, so you do not have to make an appointment and waste precious time commuting to the massage parlor. However, it should be remembered that therapeutic massage, especially in case of serious illnesses, should be performed by a specialist. In such cases, you should consult your doctor.
Is the massage chair healthy?
Massage in a massage chair has a beneficial effect on body and mind. We divide it into 3 types: healing, prophylactic and relaxing. The last two types can be successfully applied in a massage chair. It is equipment that is safe, careful and thoroughly checked and tested. It also has the required certificates that allow it to be used, e.g. is required by the European Union, CE certificate. However, if you have any doubts about whether you can use the massage chair, consult your doctor.
Which massage chair do I need?
There is no clear answer to this. Of course, individual wishes and preferences are decisive. When making a decision, try to find out as much as possible about massage chairs. Where to find information? Start with our KNOWLEDGE section, where we try to include the most comprehensive, reliable and clear information. In the maze of possibilities, use the comparison engine, which will collect the basic functionalities and perhaps indicate the choice. The next step that can be taken first is direct contact with an expert from Rest Lords who will answer your doubts in detail and help you choose the right massage chair. If in doubt, use the individual presentation option, where you confirm your decision or come to our showroom.
What is the permitted weight and height in the massage chair?
Adjusting the massage chair to your own needs directly translates into the quality and comfort of using the massage. The specification of a particular model always contains precise information regarding permissible weight. During production, each model is also subjected to tests that show how much load a particular massage chair can handle. For example, Massaggio massage chairs work well with the load: Massaggio Piccolo β 120 kg and Massaggio Stravagante 2 β 150 kg. Most massage chairs have a system to scan the spinal line and adjust the massage to the height. However, the smallest models, such as Bello 2, can be used by people with a maximum height of 180 cm in order to maintain the full massage range. Taller people, up to 195 cm tall, will feel completely at ease in larger models, i.e. Eccellente 2 Pro, Esclusivo 2 to Stravagante 2.
What are the available colors of massage chairs?
We inform about the available colors of a particular massage chair on the tab, in the section describing the parameters. Massage chairs from Massaggio, outside Small massage, Massaggio Eccellente, Massaggio Eccellente 2, come in different color versions. The same applies to Fujiiryoki models. However, when choosing a Keyton massage chair, which is fully customizable, the color can be chosen from the color palette provided by the manufacturer.
How to clean and care for a massage chair?
Although the upholstery of massage chairs is durable, it needs proper care to keep it in good condition for many years. For this purpose, we have prepared a special set for cleaning massage chairs. Customers will find there a cleaning agent together with a sponge, thanks to which there will be no unwanted stains. After cleaning, thanks to the second preservative, you can strengthen and protect the structure of the upholstery.
How much electricity do massage chairs use?
Massage chairs need electricity. However, they have very low power consumption, as they consume only 100 to 200 W. But even in the larger models, with all functions turned on, the consumption will be only 200 W, which is 5 times less than a microwave.
Buying a massage chair
How to choose the best massage chair?
The answer to this question is not clear-cut. When considering the purchase of a chair, there are several things to consider, including: who the chair will be used for, what effect we want and how much space we can allocate for the setting. In our offer, customers will find compact models, such as Massaggio Bello 2, with advanced features, such as Zero Gravity OfΒ SL-shape. And also larger in size, such as Massaggio Esclusivo 2 or Massaggio Stravagante 2. It is worth taking a closer look at them, because the Zero Wall function, which they have afterwards, makes it possible to place the chair almost against the wall. The user thus gets more space in the room.
How much does a massage chair cost?
The price of the massage chair depends mainly on the number of functions that a particular model has. The more functions we have at our disposal in a massage chair, the more advanced they are, and the more extensive the chair, the higher the price will be. The quality, design and country of production also have a direct influence on the price of the massage chair. In our offer, customers will find models in economy class, in the middle class, but also designer or high-end armchairs. Their prices range from β¬1170 to β¬12470.
How to make a purchase?
We propose two purchasing processes:
The first consists of ordering online on the massage chair. After receiving it, we will contact you, provide all the information about the purchase and set a suitable delivery date for you.
The second option is to visit our showroom in Leerdam. Customers have the opportunity to check the functionality and test the chairs, and our expert will answer any questions and help choose the most suitable model.
Customers use and our offer both before the purchase and during the use of the massage chair they can always count on expert advice. They have the certainty of the quality of the purchased equipment and are aware that all warranty matters regarding the massage chairs will be fully complied with. Our business card are mainly selected massage chairs from reliable manufacturers, of which we are the exclusive supplier, but also professional advice, reliable and comprehensive service and many years of experience. In addition, only your well-being is important to us.
Where can you test massage chairs?
In a quiet, comfortable and above all intimate atmosphere you can view and test the models available with us. The showroom is located in Leerdam, Techniekweg 6.
Delivery and payment
What is the delivery of massage chairs in the βComfort Deliveryβ formula?
One of the important concepts that New Comfort implements is taking care of the comfort of our customers. That is why we offer professional and hassle-free delivery, so that the customer can only focus on relaxation. Formula Comfort Delivery is included as standard in the New Comfort offer, whereby deliveries of massage chairs are carried out by well-trained technicians who deliver the selected massage chair within the agreed hours, bring it in, assemble it and carry out a full instruction manual.
How long does it take for delivery?
We do everything we can to ensure that the ordered massage chair arrives at the specified address as soon as possible. We usually have all models of massage chairs in stock.
In case of standard courier shipping it is 5 working days. Delivery of the armchair via Comfort Delivery (extra to pay β¬ 199) β 7 days. It is also possible to pick up the chair with your own transport.
Which payment methods can I choose from?
For the massage chair you can pay with selected payment method. We offer: bank transfer, Apple Pay, Google Pay, iDEAL, Bancontact, Paypal, SprayPay, American Express, Visa/Mastercard. You can also take advantage of the installment offer or finance the purchase through leasing (leasing is only available for business customers).
Warranty conditions
How long is the warranty period?
In our offer we offer well-selected massage chairs, which are distinguished by high quality, solid workmanship and electronic systems with a low failure rate.
Warranty periods:
36 months warranty on massage chairs intended for home use, for private individuals.
12 months warranty Business type massage chairs intended for companies and entrepreneurs who make purchases under consumer law.
The above warranty periods apply subject to the warranty for refurbished massage chairs, for which the warranty is provided for a period of 3 months from the date of delivery of the refurbished massage chair to the Customer.
Important! It is not possible to extend the warranty on a refurbished massage chair.
As part of the warranty, we provide professional service at the customer's home or office.
What does the warranty cover?
Massage chair warranty provided by Rest Lords includes a full service performed at the customerβs premises, without the need to transport massage chairs to service points. The warranty is provided for the massage chair and all its parts. According to the warranty conditions, this is done within 21 days after notification via the form on the website.
What can I expect after the warranty period has expired?
The first option is a paid extension of the warranty period at the time of purchase. The second option is to order a paid service. The service is priced before arrival at the customer. It is worth noting that due to the high quality and trouble-free nature of massage chairs, repairs are occasional. We only repair Fujiiryoki, Bodyfriend, Massaggio, iRest and Keyton massage chairs.