What to do if something goes wrong?

We do everything we can to make your experience with New Comfort as pleasant as possible – from the first contact until long after delivery. However, it can happen that something does not go entirely according to plan.

Do you have a complaint or doubts about something? Please feel free to contact us first via contact@newcomfort.nl
We would be happy to work with you to find a suitable solution.

If this does not work, you can register your dispute for mediation via WebwinkelKeur:
https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil

Thank you for your trust – we are here for you, at every moment of your purchasing journey.

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